The UK Property Management and Trade Organization has suspended FirstPort membership for three months following complaints from property-controlled leaseholders.
The Property Institute (TPI) issued a statement saying, “Firstport Property Services Limited (FirstPort)” has been suspended from membership in the TPI company due to a violation of the membership rules.” 
Growing from a Small Hampshire real estate agency, the company claims on its website is “a major UK housing property manager” with over 400,000 rental homes in its book.
But it was at the heart of many controversies. And after residents of Basingstoke's Crown Heights and Regent Court complained to lawmakers about the company, they said, “answering questions about excessive service fees, failure to complete maintenance of critical buildings, and poor responses.” Summoned to the Congress (main image). Resident concerns.”
There have been dozens of complaints about Firstport's unacceptable service charges increase, inadequate service, and lack of responsiveness and transparency. ”
Basingstoke Gazette, co-chaired the conference with FirstPort, said:
“Too often, they use only a small amount of cash cows to be milked per penny. People are paying more and more, and less and less.
It's enough and enough
“Adequate is enough. Labour MPs from this group have come together to do everything they can to explain these uncruel management agents.
“We strongly support everything the government intends to do to reform the rental system and are determined to do everything we can along with it to explain the failed management agents. Today's meeting is just the beginning.”
When Housing Minister Matthew Pennycook was later asked what he would do with agents such as FirstPort, he said:
He added: “Managing agents play an important role in maintaining multifaceted buildings and freehold land, and their importance only grows when they move towards a normal future.
“So we have made it clear that we will strengthen our management agents regulations to promote standards for services, and we are also carefully considering the recommendations made in Roadbest's 2019 Regulation Report. ”
FirstPort response
Firstport is reviewing procurement, transparency and other processes with MPS at the meeting, but “while one of the TPI memberships is temporarily pending until the beginning of March, one of the TPI memberships will be It says it is temporarily pending. Internal processes.
“This is not related to the overall business core practices, but to specific issues with the handover process to new managing agents that began in 2023.
“We have responded proactively to the issues raised. We will continue to improve the way we work. We will work at TPI to improve the standards across the industry. We are continuing to commit to continuing.”
Photo: Noah Law, Labour MPs of St. Austell & Newquay
