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Shelter's controversial CEO Polly Neate to resign

Polly Neate CBE has announced that she will step down from her role as chief executive of homeless charity Shelter at the end of March 2025, after more than seven years in the role.

Mr Neet has spearheaded campaigns to tackle the 'housing emergency' and has helped push for new legislation to improve conditions in social housing, a ban on tenancy fees and, most recently, a Tenant Bill of Rights.

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Under her leadership, the shelter has also supported millions of people facing homelessness and poor housing through in-person advocacy, telephone and online advice services, and legal support. .

Back in 2019, she was awarded a CBE for her role in persuading the government to introduce a ban on tenant fees.

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However, she is a highly divisive figure in the real estate industry and has been accused by many in the field of “demonizing” landlords.

There have also been numerous disputes with the NRLA and Propertymark over the years, with NEET regularly criticizing both the letting agency and PRS.

I joined the shelter because I know that ending homelessness and housing insecurity in this country is no pipe dream. ”

Speaking about her tenure, she said: “I joined Shelter because I knew that ending homelessness and housing insecurity in this country was not a wild pipe dream, but an achievable reality.

“I am extremely proud of how the Shelter has led the pursuit of its goals over the past seven years. The decision to leave was a very difficult one, but one I have made personally and for the organization. I know now is the right time.”

Furthermore, she added: “When we finally reach a country where homelessness is a thing of the past and everyone has a decent place to live, every shelter employee, volunteer, and supporter will be helping to get there.”

Shelter board chair Helen Baker said of NEET: “Under her leadership, Shelter truly transformed the public debate about housing, driving a more complete understanding of the housing crisis, its causes and solutions, and pushing it to the top of the political agenda.”

“Polly is a born change-maker and a tireless force for social justice. We wish her all the best wherever she next takes her passion and leadership.”

It has been reported that the process of hiring Mr Polley's successor has already begun.


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