Ealing has the highest number of tenant complaints against landlords in London, according to a freedom of information (FOI) request by campaign group Public Interest Lawyers.
FOI requests were sent to all parliaments in England and Wales, with 252 responding. 
The results showed that between 2019 and 2024 Ealing received 7,764 complaints, but only three were prosecuted, all of which occurred in 2020/21. Last year there were 2,273 complaints. However, it does not include the number of fines and rent repayment orders issued to landlords.
Nearby Brent had 1,015 complaints and 31 prosecutions last year, while Hounslow had 3,597 complaints and 16 prosecutions.
high complaint level
There were also high levels of complaints in Redbridge (1,995), Croydon (1,409) and Waltham Forest (1,102).
A spokesperson for Ealing Council told EALING.NEWS:
We always work with landlords and their agents to resolve issues without the need for law enforcement. ”
“We always work with landlords and their agents to resolve issues without the need for enforcement, and if that doesn’t work, we take a phased approach to enforcement.
“Wherever possible, the landlord is notified of the problem and required to correct it. In many cases, the prospect of an inspection results in the landlord or his agent filing a lawsuit, and the problem is resolved and there is no need for prosecution.” Sex is avoided.
“If the problem is serious, we may issue the landlord with an improvement notice. Failure to comply with an improvement notice is an offence. In almost all cases, if landlords and agents need to take action, they will You can see it taking action.
A spokesperson warned that “strong action will be taken against landlords who do not respond appropriately to improvement notices.''
*Photo courtesy of Ealing Council.
