Letting agency Roach Estates and Property Management, along with directors Philip Range and David Kellard, were found guilty at Liverpool Crown Court of failing to comply with improvement notices and fined a total of £13,867. was fined.
trusted agency
The agency, which manages properties in Goodison Road, Walton, describes itself on its website as “one of Liverpool's most established and trusted family-run estate agencies”. And despite spending the entire page on maintenance, court records show that even the most basic repairs were not carried out.
An inspection of the property by Liverpool City Council's Private Housing Service revealed serious problems including water leaks, damp and mold, structural problems, dangerous electrical equipment and a collapsing ceiling in the kitchen.
This was a veritable house of horrors for the residents who had endured terrible conditions. ”
The agency and its officers were then sent a remediation notice and given six months to make the necessary repairs. However, a follow-up inspection in March 2024 revealed that the property had not been brought up to safety standards, and the condition worsened further.

Cllr Sam East, cabinet member for housing, said: “This was a real house of horrors for the residents who had endured terrible conditions.
“We are pleased that the landlord was hit hard by his negligence in failing to ensure the property was of an appropriate standard.
“This is exactly the type of issue that our landlord licensing system needs to address and it sends a strong message to the industry that this type of behavior will not be tolerated.”
As reported in The Neg, Roach is not the only agent in Liverpool, with Trophy Homes recently banned by the council for being an unlicensed HMO.