The Scotland First Level Court found that Inverness landlord Maz Willie endorses her claim that the agency failed to properly manage Cullander's property (main photo).
Wyllie had signed a management agreement with Forth Residential, which included a six-month inspection. 
Unlisted damage
When the tenants left at the end of the contract, the exit stock caused little damage. However, when Wiley went to the property, the landlord claimed she had found damages that were not listed.
The tenants were allowed to have dogs, but they had broken downpipes stained on the wall. There was also a cat and a few budgies, and the cat damaged holes in the walls of the living room.
Wiley added that she had to deal with TDS herself to get compensation for damages and that she had not received anything when she left it to her agency.
Agency director Catriona Flanagan told the court that she denied that she had failed to manage the property, but apologized to the landlord for the upset. She said, “I looked into it all.”
The broken downpipe was overlooked as it was dry during inspection and the tenant didn't let them know that there were no additional pet signs during the visit.
It should have been an obvious repair issue. ”
The court agreed with Flanagan except for the broken downpipe issue, saying, “It was an obvious repair issue that should have been noticed.”
Therefore, by allowing the legal agent's enforcement order, Forth Residential was fined £102 and ordered to pay £300 for “pain and inconvenience.”
Read the complete judgment.
